Small group discussion
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First, review your work from the small group discussion in Module Four, including your group’s final SIPOC diagram, and consider the relationships between and among the individuals involved—the suppliers and the customers. Also, be sure to read Forming, Storming, Norming, and Performing: Understanding the Stages of Team Formation, which describes Tuckman’s theory of the stages of group development, formation, work, and cessation.
